Refunds
This policy explains how SlipKeep handles paid subscription billing and refund requests.
Subscriptions
Paid subscriptions are billed according to the plan selected by the user.
Users can cancel future billing according to the available account and payment-provider options.
Refund Requests
Refunds are considered case by case unless a refund is legally required.
If a payment was made in error or you were charged twice, contact support@slipkeep.co.za with the payment details.
Payment Processing
SlipKeep payments may be processed through PayFast. Some refund timing or payment details may depend on PayFast and the payment method used.